Privacy Policy and Terms
Our Privacy Policy sets out how the Marine Conservation Society uses and protects the data you provide through the use of the Internet and any other electronic communications networks. You will also find our Terms & Conditions at the end of this page.
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Marine Conservation Society – Our Privacy Policy
We are committed to ensuring your privacy is protected. If you have any requests concerning your personal information or any queries with regard to these practices please contact us at info@mcsuk.org
Please note that all data thus captured will be used and held in accordance with the requirements of the Data Protection Act 1998.
Information gathered
We collect information from visitors to this website through the use of online forms e.g. when you register for an event, sign-up to receive something, or become a member. We also collect information about the transactions you undertake through this site, including details of payment cards used. We collect additional information automatically about your visit to our website - please see our cookies policy below for more details.
What we do with this information
We process personal information collected via this website for the purposes of:
- Providing and personalising our services
- Providing you with information about our conservation campaigns and other activities
- Dealing with your inquiries and requests
- Administering orders
- Internal record keeping
- Administering membership subscriptions
- Fundraising and membership recruitment
- Carrying out market research campaigns
Marketing & Communications
We may like to contact you via email, SMS, telephone or post about our conservation activities, campaigns and appeals, new products, special offers, market research or other information which we think you may find interesting using the contact details which you have provided.
By entering into an agreement with us when you have joined as a member, made a donation, completed an order form, registration form or any other data capture form, you agree to this use of your data, unless stated otherwise.
If at any point you would like to opt out of receiving such communications from us, or you would like to change the channels that we use to contact you, please email us at info@mcsuk.org, call us on 01989 566 017, or write to us at Marine Conservation Society, Unit 3, Wolf Business Park, Alton Rd, Ross-on-Wye, Herefordshire, HR9 5NB.
By ticking a box on any data capture form to say you would like to ‘receive information and offers from other carefully selected conservation partners in the future’ you agree to us, from time to time, passing your information to other carefully selected and relevant conservation organisations that offer products, services or information that we have identified as likely to be of interest to you, and you opt in to contact via email, telephone, post and SMS. NB. Third Party data sharing is not something that MCS is actively doing at present, however it is something that we may do in the future, so we have put in place this option to ensure that when we do so, people who would like to be included can be.
If at any point you would like to opt out of receiving such communications, please email us at info@mcsuk.org, call us on 01989 566 017, or write to us at Marine Conservation Society, Unit 3, Wolf Business Park, Alton Rd, Ross-on-Wye, Herefordshire, HR9 5NB.
Other websites
Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.
Subject access requests
You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, for a small fee of £10, please write to us at Marine Conservation Society, Unit 3, Wolf Business Park, Alton Rd, Ross-on-Wye, Herefordshire, HR9 5NB.
Internet-based transfers
Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.
Our use of cookies
A "cookie" is a small text file that is placed on a user's computer hard drive by a website.
We would urge you not to panic about cookies. They are very common place and nearly every website you visit will have them. They are used to make your experience of a website better, for example, by remembering your login details, or items in a shopping cart.
You can find out more about cookies at http://www.allaboutcookies.org/
MCS uses cookies within its websites to keep track of information needed by a user as they travel from page to page, and also to gather information that will enable us to improve the way we structure our websites and provide you with the information you need.
Other types of cookies can be used to track internet activity after the user has left a website, generally known as 'third party' cookies. On the MCS website this includes cookies from well-known and respected sites Google Analytics, Facebook and Twitter.
MCS also uses tracking technology in its email communications to personalise the email and track whether the mail has been opened or read and whether the recipient has used any website links contained in the email communication. This allows us to monitor and improve our email communications and website. If at any point you wish to disable this technology, simply disable images in emails from MCS. You can also unsubscribe from our emails at any time using the link at the bottom of any e-communication.
A list of cookies used across the MCS websites:
[coming soon…]
Internet browsers normally accept cookies by default; however, it is possible to set a browser to reject cookies. If this is done it is important not to exclude the benign and useful session cookies. Choose an option that rejects all third party cookies.
MCS also uses technology that uses Internet Protocol (IP) information exchanges during the course of normal web activity combined with data-enhancement technology to get detailed analytics information. This detailed analytics information enables the MCS to identify which organisations (rather than individuals) have visited our website, when they visited the website, what they searched on and the pages visited.
Marine Conservation Society – Terms & Conditions
Use of the MCS website:
Your use of this Web site and your acceptance without modification of the terms, conditions, and notices contained within it constitutes your agreement to all such terms, conditions, and notices. If you do not agree with these terms and conditions then you are not authorised to use this Web site. You affirm your assent to the terms of this Agreement every time you access any part of the Site or make use of any of the Content.
Use of the Good Beach Guide:
All information contained in the Good Beach Guide is published by the Marine
Conservation Society. Any individual acting upon information contained in this Guide does so entirely at their own risk. MCS does not accept any responsibility for any individual visiting or bathing at beaches listed in the Good Beach Guide. All information supplied by third parties to MCS for publication in the Good Beach Guide is solely the responsibility of those parties. Information relating to personal safety and risk is assessed by the appropriate authority and/or statutory governing body for the public and beach owners to act on accordingly. MCS has no input to information relating to personal safety or risk assessments, nor do we review its appropriateness. The symbols depicting the water quality of all beaches refer to 2008
water quality only, and apply to normal bathing conditions. Bathers swim entirely at their own risk.
Delivery Times:
MCS aims to despatch any purchase within 5 working days of receipt of an order Monday to Friday (UK times). However, to permit for all eventualities please allow 28 days for delivery. Credit I debit cards will be charged by MCS and card details will not be passed to any third party.
Your commitment to MCS:
The majority of people who donate to MCS, become members or adopters or
purchase items from our shop, do so in order to support the work that MCS is engaged in. It is your responsibility to ensure that any account from which you are making payments to MCS has sufficient funds to cover your support. MCS will not be liable for any bank (or similar) charges incurred due to any failure to ensure adequate monies are maintained in your account.
Order Processing:
You confirm that all the details provided are correct – MCS cannot be held responsible for errors in information provided by the customer. If your online order or donation is accepted, we will send you an e-mail confirming acceptance of your order. Please note it is your responsibility to ensure that you have ordered what you intended. If you receive more than one confirmation email, MCS would urge you to check to ensure that you have not placed more orders than you originally intended. MCS will not presume that repeat orders are a mistake, but will act on all orders received unless notified otherwise within the 5 days of receiving the order or until such time as the contract has begun.
Your right to Cancel:
Pursuant to The Consumer Protection (Distance Selling) Regulations 2000 (hereafter referred to as the Regulation) regulation 13( 1 )(a) the contract to supply your membership, adoption or shop merchandise will begin as soon as payment has been received from yourself, or as soon as MCS has despatched the merchandise further to a confirmed order from yourself, whichever is the sooner. In the terms of the Regulation the adoption pack is considered to be goods personalised to the consumer's specifications. This means that, with the exception of the conditions detailed under Refunds and Exchange, you will not have the right to cancel once the contract has begun.
Cancellation:
Pursuant to the above paragraph and The Consumer Protection (Distance Selling) Regulations 2000 a notice of cancellation will be accepted if you:
• (a) leave your notification at the address last known to you and addressed to
the supplier or other person by name (in which case it is to be taken to have
been given on the day on which it was left);
• (b) send it by post to the address last known to yourself and addressed to the supplier or other person by name (in which case, it is to be taken to have been given on the day on which it was posted). Please post to the address below under Refunds and Exchange;
• (c) send it by facsimile to the business facsimile number last known to you (in which case it is to be taken to have been given on the day on which it is sent). Please fax to 01989567815; or
• (d) send it by electronic mail, to the business electronic mail address last known to you (in which case it is to be taken to have been given on the day on which itis sent). Please email info@mcsuk.org.
If payment has been taken when you choose to attempt to cancel then our refunds policy, as detailed below, applies.
Refunds and Exchange:
If the adoption pack or shop merchandise you receive is damaged, or not as you specified in your original order, we will replace it or give you a full refund. Please email info@mcsuk.org., call 01989 566017 for help in processing your request before sending anything back to MCS.
Marine Conservation Society
Unit 3 Wolf Business Park
Alton Road
ROSS-ON-WYE
Herefordshire
HR9 5NB
United Kingdom
We will refund your payment within 30 days. English law and jurisdiction apply.
Overview:
This is a legal document ("Agreement") which sets out your rights and obligations, and those of the Marine Conservation Society (MCS) ("MCS", "we" or "us"), in relation to this website (the "Site"), and the material of all types that you gain access to, on and through the Site ("Content"). We have a separate privacy policy, which governs our use of your personal information.
Registered charity no (England and Wales) 1004005 (Scotland) SC037480
Company limited by guarantee no: 2550966
Promotional Terms & Conditions
SMS Regular Donation service - SMS Shortcode (OCEAN):
A £3 donation will be deducted from your mobile phone account every month. Marine Conservation Society will receive 100% of every £3 donation. You can unsubscribe at any time by texting STOP to 70300. Please only text if you are 16 years of age or over and please ensure you have the bill payer’s permission before texting. Text service provider Vir2 (0330 660 0425)
SMS One-off Donation service - SMS Shortcodes (FISH/BEACH/MCZ):
Donations will be deducted from your mobile phone account and cost the amount specified after the keyword plus your standard network text message rate. Marine Conservation Society will receive 100% of your donation. Please only text if you are 16 years of age or over and please ensure you have the bill payer’s permission before texting. Text service provider Vir2 (0330 660 0425)
SMS One-off Donation service - Mantaray for Debenhams, supporting MCS:
Donations will be deducted from your mobile phone account and cost £3 (the amount specified on the clothes label) plus your standard network text message rate. Marine Conservation Society will receive 100% of your donation. Please only text if you are 16 years of age or over and please ensure you have the bill payer’s permission before texting. Text service provider Vir2 (0330 660 0425)
SMS One-off Donation service - Adnams, supporting MCS:
Donations will be deducted from your mobile phone account and cost £1 (the amount specified on the beer mat) plus your standard network text message rate. Marine Conservation Society will receive 100% of your donation. Please only text if you are 16 years of age or over and please ensure you have the bill payer’s permission before texting. Text service provider Vir2 (0330 660 0425)
SMS Text-to-pledge service:
If using a text-to-pledge code, your pledge will be registered and you will incur not additional cost to yourstandard network text message rate. Text service provider Vir2 (0330 660 0425)
£10 M&S voucher for inviting a friend to join MCS:
Existing MCS members will receive a £10 M&S voucher when a new member joins MCS in Spring 2013 (offer ends 30th June), quoting the existing member’s full name and postcode upon joining. The new member cannot reside at the same address as the existing member and must join MCS from the minimum membership fee of £2.75 a month. This offer is subject to availability and may be changed or withdrawn without notice at any time. Members should receive vouchers within 20 days of their friend becoming a new member. This offer cannot be used in conjunction with any other MCS offers and is not open to MCS employees or their relatives. Marks & Spencer do not accept any responsibility for this offer. Any person using this offer is deemed to accept these terms and conditions.
Membership incentives and Welcome Pack:
New MCS members are given a fantasic welcome pack upon joining MCS, which they should receive within a week of being set up as a member. We do our best to ensure the quality and sustainability of the pack contents, so these contents are subject to availibity at any time, however it is very unlikley that new members would not recieve all advertisied apck contents. Advertised imagery of the MCS Welcome Pack and/or any promoted joining incentives are for promotional purposes, so may not be exactly matching to the imagery used. All items are used at the member's own risk.
Amendments
Please note that this privacy policy is subject to change from time to time. It was last reviewed in Feb, 2013.
